Teleperformance

Customer story

Teleperformance

BPO / Customer Experience · Multi-entity Indian operations · IRN at scale

The implementation

Teleperformance runs gst + irn compliance for global delivery centres in india on the WhiteBooks API platform. The integration was deployed in production via the standard GST API, e-Invoice API, and e-Way Bill API endpoints — same endpoints documented in the public OpenAPI specs.

Why WhiteBooks

Platform SLA — applies to every customer

Multi-entity Indian operations · IRN at scale
Teleperformance workload
99.99%
Uptime SLA (all customers)
< 350ms
p95 latency (all customers)

Other customer stories

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Build on the same platform

The WhiteBooks API platform is open to all enterprise teams. Same APIs Teleperformance uses — same SLA, same SDKs, same pricing tiers.

Explore the WhiteBooks API platform → Talk to a Solution Architect